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    • Introduction
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    • Data
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Energy Services

  • Strategy
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About Us

We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone.

  • Introduction
  • Vision and Values
  • Leadership
  • Our Customers
  • Accreditations
  • Case Studies
Dandelions

Vision and Values

Our vision and values define who we are; helping us achieve our purpose-led objectives that put customers, community, and the environment at the heart of what we do.

Vision and Values

Accreditations

We strive for excellence in every facet of our business, reflected by the range of best-practice certifications that underline our commitments to quality, safety, and sustainability.

Accreditations
man touching solar panel

An independent energy infrastructure and solutions provider, we work uniquely with stakeholders across the full spectrum of energy generation, supply, and consumption.

Introduction
Dandelions

Our vision and values define who we are, helping us realise purpose-led objectives that put customers, community, and the environment at the heart of what we do.

Vision and Values
Tim Mortlock

Meet the senior management and leadership team that drives SMS forward – nurturing around them the talent, knowledge and skills that provide the fundamental platform for our services.

Leadership
man explaining to a customer

The enduring relationships we enjoy with our clients and partners are testament to our commitment to providing sustainable, innovative, and forward-thinking energy solutions.

Our Customers
Image showing four regulatory bodies logos

We strive for excellence in every facet of our business, reflected by the range of best-practice certifications that underline our commitments to quality, safety, and sustainability.

See our Accreditations
man charging electric car

Having served the UK utility industry, industrial & commercial, and public sectors for more than 25 years, our case studies highlight our leading role in the ongoing energy transition.

Case Studies

Solutions

We provide the complete energy solution. From energy infrastructure that enables more sustainable homes and businesses, to the integrated energy management and project delivery critical for carbon reduction.

  • Overview
  • Infrastructure
  • Metering
  • Data
  • Energy Services
  • Flexibility
electricity area

Energy Storage

We independently develop, own and operate grid-scale Battery Energy Storage Systems (BESS) that serve a greener, resilient, and more flexible National Grid.

Energy Storage
electrician fixing a meter

Metering

Through our integrated metering solutions, we manage over 4 million assets on behalf of energy suppliers and business customers, covering the industrial, commercial, and domestic markets.

Metering Overview
Solutions Overview

We are changing how businesses and consumers use energy for the better; helping achieve a greener, more sustainable energy system for everyone.

Overview
  • Infrastructure Overview
  • Energy Storage
  • Multi-Utility
  • Telecoms Networks
electrical utility poles

Our design, engineering, and project management experts deliver the critical utility infrastructure that keeps our homes and businesses sustainably powered.

Infrastructure Overview
battery storage

We independently develop, own and operate grid-scale Battery Energy Storage Systems (BESS) that serve a greener, resilient, and more flexible National Grid.

Energy Storage
houses in front of a construction site

Our expert multi-utility team provides a fully-managed service to ensure the successful and timely installation of electricity, gas, and water infrastructure to your sites.

Multi-Utility
a utility pole

We are a specialist, end-to-end power management partner for the UK telecoms industry, from feasibility studies and wayleaves, through to grid connection and metering services.

Telecoms Networks
  • Metering Overview
  • Energy Suppliers
  • Business
  • Household: Smart Meters
  • Test Centre
  • Training Academy
electrician fixing a meter

Through our integrated metering solutions, we manage over 4 million assets on behalf of energy suppliers and business customers, covering the industrial, commercial, and domestic markets.

Metering Overview
electrician fixing meter

As an accredited meter asset provider (MAP), operator (MOP), manager (MAM), we deliver the expert solutions that energy suppliers need to generate value and meet mandated rollout targets.

Energy Suppliers
electrician using screwdriver on wires

We partner directly with business energy users and third party intermediaries (TPIs), providing the expert metering services required to reduce consumption, costs, and carbon emissions.

Business
Family in kitchen

Are you a homeowner or tenant looking for more information on smart meters? Get the lowdown on how your smart meter can help cut energy bills and contribute to a greener world.

Household: Smart Meters
SMS electrician and meter

Our smart meter lab facility provides a bank of 200+ live meters for energy suppliers and other industry partners, providing assurance, device combination proving, and over-the-air (OTA) testing.

Test Centre
SMS worker and van

Our national dual fuel academy delivers accredited gas and electric training and assessment for professionals looking to gain qualifications or upskill in the domestic and commercial sectors.

Training Academy
  • Data Overview
  • Electric Data
  • Gas Data
  • Analytics
green lights

Industry-leading data collection, settlement and software solutions for gas and electricity supplies help our customers improve insight and efficiencies and enable greater energy sustainability.

Data Overview
electricity meters

We cover every aspect of your half-hourly (HH) and non-half-hourly (NHH) electricity data needs, from meter operation (MOP) to data collection (DC) through to ongoing energy management.

Electric Data
gas pipes with sunset

Our gas solutions provide suppliers and business consumers with the data required to cut operational costs and carbon emissions.

Gas Data
monitoring a meter on a computer screen

Our intelligent energy management platform, SmartVision, gives you clear visibility of your entire energy portfolio, helping turn your data into energy saving insights.

Analytics
  • Energy Services Overview
  • Strategy
  • Delivery
  • Analysis
  • Optimisation

Our Energy Services team provides business energy solutions and strategic carbon reduction projects, helping your organisation realise its sustainability objectives.

Energy Services Overview

Our net zero consultants offer strategic guidance – based on a full energy audit of your estate – to help establish a clear business roadmap to low emissions.

Strategy
Installing solar panel

We design, develop, and deliver your carbon reduction projects and renewable energy solutions, including technology procurement, installation, and asset management.

Delivery

Through expert analysis of your business energy data, we provide bespoke reporting, insights and recommendations on your energy costs, consumption, and carbon emissions performance.

Analysis

We help you optimise your energy strategy and minimise your exposure to risk through our energy procurement, bill validation, and treasury services.

Optimisation
  • FlexiGrid
  • Demand Flexibility Service
monitoring statistics on a computer

The cloud-based software that communicates with, monitors and controls a range of distributed energy resources (DERs) to create smart, flexible local energy systems.

FlexiGrid

Delivering an end-to-end smart data and aggregation solution that enables suppliers and energy technology businesses to participate in National Grid ESO's Demand Flexibility Service.

Demand Flexibility Service

Sustainability

We are committed to improving our impacts on the environment, our communities, and wider society around us through responsible operations and best-practice corporate governance.

  • Sustainability
  • Net Zero
  • ESG Ratings
happy child playing

Sustainability

Our Sustainability Report provides detailed disclosure on the practical steps we are taking to progress Environmental, Social and Governance (ESG) responsibilities within our business.

Sustainability
fields

Net Zero

We’re committed to achieving carbon neutrality across our organisation by the end of this decade, steered by our Net Zero 2030 roadmap.

Net Zero
happy child playing

Browse our annual Sustainability Report to find out more about our Environmental, Social and Governance (ESG) strategy.

Sustainability
green fields

Find out more about our efforts to reach net zero carbon emissions across our business by the year 2030.

Net Zero
Man installing solar panel

We work with ratings agencies and utilise ESG reporting standards and frameworks to communicate and benchmark our performance.

ESG Ratings

Insights

  • Insights
Engineer installing gas meter

Read more
Engineer on roof top

Read more

Careers

Our people are the beating heart of our business. That’s why our philosophy is to always put our people first, defined by our well-established culture of high performance, reward and engagement.

  • Our People
  • Vacancies
Smiling female call centre operator

Our Culture

We provide our teams with work-life balance and flexibility, whilst fostering an open and honest workplace culture that celebrates diversity and promotes wellbeing.

Our Culture
SMS high vis jacket

Careers

Work for a sustainable organisation that prioritises the employee experience. View our current vacancies and apply for your next exciting career move today!

View Vacancies
smiling woman wearing a headset

We strive for sustainability in everything we do, including the cultivation of a positive, diverse, and inclusive working environment which attracts, retains, and develops our people.

Our People
Close up of SMS high-vis jacket

Work for a sustainable organisation that prioritises the employee experience. View our current vacancies and apply for your next exciting career move today!

Vacancies
Home Cookie Policy (UK)

This Cookie Policy was last updated on 22 March 2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.smsenergy.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://www.smsenergy.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media

On our website, we have included content from Facebook, Twitter and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and LinkedIn. This content is embedded with code derived from Facebook, Twitter and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.

Facebook, Twitter and LinkedIn are located in the United States.

6. Placed cookies

Leadfeeder

Marketing/Tracking

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marketing/Tracking

Name
_lfa_*
Expiration
2 years
Function
Store and track audience reach

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Amazon Application Load Balancer

Functional

Usage

We use Amazon Application Load Balancer for page loading speed improvement. Read more

Sharing data

For more information, please read the Amazon Application Load Balancer Privacy Statement.

Functional

Name
AWSALB
Expiration
1 week
Function
Provide load balancing functionality
Name
AWSALBCORS
Expiration
1 week
Function
Provide load balancing functionality
Name
AWSELB
Expiration
session
Function
Provide load balancing functionality

SnapEngage

Purpose pending investigation

Usage

Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
SnapABugHistory
Expiration
1 year
Function

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

Google reCAPTCHA

Functional, Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
session
Function
Provide spam protection

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
bcookie
Expiration
2 years
Function
Store browser details
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
3 months
Function
Store browser details
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
lidc
Expiration
1 day
Function
Store performed actions on the website
Name
bscookie
Expiration
2 years
Function
Store performed actions on the website
Name
X-LI-IDC
Expiration
session
Function
Provide functions across pages

Functional

Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Expiration
session
Function
Provide functions across pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
_lfa
Expiration
Function
Name
SnapABugRef
Expiration
Function
Name
SnapABugUserAlias
Expiration
Function
Name
SnapABugVisit
Expiration
Function
Name
XSRF-TOKEN
Expiration
Function
Name
wp_lang
Expiration
Function
Name
cmplz_policy_id
Expiration
180 days
Function
Name
cmplz_consented_services
Expiration
180 days
Function
Name
cmplz_preferences
Expiration
180 days
Function
Name
cmplz_functional
Expiration
180 days
Function
Name
cmplz_marketing
Expiration
180 days
Function
Name
cmplz_statistics
Expiration
180 days
Function
Name
cmplz_banner-status
Expiration
180 days
Function
Name
_ga_DPCYYTTTWP
Expiration
Function
Name
XSRF-V
Expiration
Function
Name
ASP_NET_SessionId
Expiration
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
_gid
Expiration
Function
Name
ln_or
Expiration
Function
Name
_gat_UA-59226892-1
Expiration
Function
Name
_ga_TS882VRXWC
Expiration
Function
Name
__hstc
Expiration
Function
Name
hubspotutk
Expiration
Function
Name
__hssrc
Expiration
Function
Name
__hssc
Expiration
Function
Name
WP_PREFERENCES_USER_3
Expiration
Function
Name
_hjSessionUser_3397307
Expiration
Function
Name
__hs_cookie_cat_pref
Expiration
Function
Name
WI_FREQUENCY_76902750938
Expiration
Function
Name
WI_FREQUENCY_79400613313
Expiration
Function
Name
hjViewportId
Expiration
Function
Name
_hjRecordingLastActivity
Expiration
Function
Name
_hjRecordingEnabled
Expiration
Function
Name
_hjFirstSeen
Expiration
Function
Name
_hjIncludedInSessionSample_3397307
Expiration
Function
Name
_hjSession_3397307
Expiration
Function
Name
_hjAbsoluteSessionInProgress
Expiration
Function
Name
hjActiveViewportIds
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
gbFeaturesCache
Expiration
Function
Name
cb_user_id
Expiration
Function
Name
cb_group_id
Expiration
Function
Name
cb_anonymous_id
Expiration
Function
Name
li_adsId
Expiration
Function
Name
disclaimer
Expiration
Function
Name
scribe_extension_state
Expiration
Function
Name
loglevel
Expiration
Function
Name
wp-postpass_7b597a7a327f1163b4a3061625bda7be
Expiration
Function
Name
_gcl_ls
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Smart Metering Systems plc
2nd Floor, 48 St Vincent Street, Glasgow, G2 5TS
United Kingdom
Website: https://www.smsenergy.com
Email: dpo@ex.comsms-plc.com
Phone number: 0141 249 3850

This Cookie Policy was synchronised with cookiedatabase.org on 16 September 2022.

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© 2025 Smart Metering Systems Limited. All rights reserved.

Registered in Scotland under Company Number SC367563. Registered office at 2nd Floor, 48 St Vincent Street, Glasgow, G2 5TS. SMS Ltd’s main area of operations is the UK.

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